This privacy policy explains how Stitch Perfect collects, uses, shares, retains, and deletes personal data when you use clerktextnet.courses or contact us about tailoring, alterations, remodelling, or upcycling services.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
Data handling overview
This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.
We may process your name, email address, phone number if you choose to provide it, inquiry message, and service preferences when you submit an enquiry or request a consultation. We also process limited technical data such as server request metadata and browser or device information needed to operate and secure the site.
Most personal data comes directly from you through the contact form, email, phone, or an in-person workshop visit. Technical data is generated automatically when you access the website, and some information may be recorded when we acknowledge or respond to your request.
Essential cookies support basic site operation, security, and technical delivery. Preference cookies remember privacy choices so that the site can respect your selected settings on future visits. We do not confirm the use of analytics or advertising cookies.
We use only essential cookies and cookies that remember privacy preferences. You can usually block or delete cookies through your browser settings, but some site functions may not work properly if essential cookies are disabled.
We use personal data to respond to contact requests, arrange consultations, manage project communication, support website security, and maintain technical delivery of the site. Where relevant, we also use information to record service preferences, assess a garment or project enquiry, and keep business records connected with the service lifecycle.
We may share personal data with service providers that help us operate the website, deliver technical functions, or manage communications. Any such recipient is expected to use the data only for the assigned purpose and to apply appropriate confidentiality and security measures.
We may disclose personal data if required to comply with law, a court order, or another lawful request from a public authority. We may also share information where disclosure is necessary to protect our rights, investigate misuse, or support the security of the website and our records.
Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, or ask for a copy of data held about you. These rights are not absolute and may be limited where we must keep information for legal, security, or operational reasons.
To exercise a privacy right, send a clear request using one of the contact methods listed in this policy and describe the information or action you are seeking. We will review the request, confirm whether any exceptions apply, and respond within the period required by applicable law.
We retain personal data for as long as needed to handle enquiries, manage service delivery, maintain business records, meet legal obligations, and resolve disputes. When data is no longer needed for those purposes, it is deleted, anonymised, or otherwise removed from active use according to our internal lifecycle practices.
If we make material changes, we will update the policy text on the website and may use reasonable notice methods where appropriate. The version in force is the one published at the time you use the site, unless a later notice states otherwise.
Stitch Perfect processes personal data as a controller for website enquiries, service administration, security, and related operational needs. When GDPR applies, processing is based on a lawful ground appropriate to the activity, such as responding to a request, meeting a legal obligation, or relying on legitimate interests where permitted.
Where GDPR applies, users in the European Economic Area may rely on the rights and safeguards described in this policy.
Where GDPR applies, you may ask for access, correction, deletion, restriction, objection, or portability of your personal data, subject to legal limits and the nature of the request. We may need to verify your identity before acting on a request and may retain limited records where required to demonstrate compliance or resolve a dispute.
